Strategic Accounts CSM Onboarding & Renewal; NYC)
Listed on 2026-10-07
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Business
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: New York
Grata in New York City is seeking a dynamic Customer Success Manager to own growth within Strategic Accounts (investment firms and investment banks). You will interact with senior stakeholders, build rapport, drive product adoption, and ensure ongoing delivery of services.
Responsibilities include onboarding, account planning, renewal collaboration with an Account Manager, resolving issues with Product/Engineering, expanding Grata usage, and maintaining up-to-date org maps to track expansion;
For the Strategic Accounts CSM:
Growth, Onboarding & Renewal (NYC) position at Datasite, we are reviewing applications now.
Our organisation is growing, and we are hiring a Strategic Accounts CSM:
Growth, Onboarding & Renewal (NYC) in New York, NY, United States.
This position is for the Strategic Accounts CSM:
Growth, Onboarding & Renewal (NYC) role at Datasite.
We are seeking a motivated Strategic Accounts CSM:
Growth, Onboarding & Renewal (NYC) to join Datasite in New York, NY, United States.
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