Facilities Manager - NAM

About OTB Group OTB is an international fashion group comprising the iconic, unconventional brands Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. It also controls the Staff International and Brave Kid companies and holds a stake in American brand Amiri. OTB – short for "Only The Brave" – believes in the possibility of pushing beyond the frontiers of fashion and style to support the creativity of international talents and express in full the innovative spirit and uncompromising courage of its founder and chairman, Renzo Rosso.

With more than 6,000 employees worldwide, the Group is founded on a digital approach centred on the consumer, a concrete long‑term commitment to the creation of a sustainable, technologically driven business, and close attention to social issues through the OTB Foundation.

The Facilities Manager is responsible for the overall management and maintenance of all retail store locations and the corporate office, ensuring a safe, efficient, and well‑maintained environment. This role oversees facility operations, manages vendor and contractor relationships, and partners with Store Management to support business objectives. The Facilities Manager communicates clearly with cross‑functional partners – including Store Management, Interior Design, Visuals, and Retail Operations – on timelines, budgets, and business impact;

negotiates with vendors and contractors to expedite projects at the store, regional, and national level; and exercises sound judgment to prioritise urgent needs across stores and the corporate office.

• Plan day‑to‑day and annual maintenance workflows
• Establish priorities and objectives for upcoming projects
• Delegate and direct tasks to maximise team output
• Determine and request resources and equipment needed to meet objectives

• Respond to facility issues reported by stores and recommend solutions
• Engage vendors and contractors to meet deadlines cost‑effectively
• Build budgets and timelines for projects
• Maintain consistent follow‑up with vendors and agencies on project execution
• Schedule repairs with sensitivity to store operating hours and business needs
• Diagnose electrical, water, and HVAC issues and work with vendors to ensure optimal outcomes
• Maintain working knowledge of health, safety, building, and fire code requirements

• Build relationships with Store Management and Regional Managers across all locations
• Keep stakeholders (Project Management, HR, Operations) informed on project status
• Partner with the Visual team to preserve brand image throughout project execution
• Review initial visual tool orders with Store Planning & Interior Design (SPID) and Visual teams
• Provide status updates to leadership as requested
• Partner with the Finance/Control team to ensure budget adherence and reallocate resources to address shifting priorities
• Engage third parties as needed, including building owners and municipal authorities

• Manage the maintenance budget
• Create purchase orders in SAP for all project‑related invoices
• Coordinate vendor site visits and track project status
• Monitor the unique maintenance needs (HVAC, fixtures, etc.) of each store location
• Participate in store openings and closings
  
  Issue a monthly report on maintenance activity, including time spent, cost, and stores involved

• Maintain working knowledge of ADA requirements (water leaks, clear pathways, accessible trash/elevator access)
• Ensure safe working conditions for employees and customers

• Track and report monthly on the financial progress of each project, including all purchase orders, maintaining files on SharePoint for SPID team access
• Support pre‑construction activities (site surveys, landlord document collection, cross‑departmental information gathering)
• Manage and coordinate on‑site construction activities
• Partner with company management, general contractors, subcontractors, and suppliers to ensure projects are completed on time, on budget, and to quality standards
• Close out punch lists, including on‑site travel as needed
• Collect closeout documents and coordinate…