Technology Sr Analyst - Audio​/Video Production - RRN

This role is an opportunity to be a part of the GEMS (Global Events Management & Services) team. The GEMS team is seeking a technology professional with strong expertise in Event Management as well as in Audio/Video Technology. The candidate should have the ability to quickly resolve both mobile & PC compliance issues. An ideal candidate would possess professional customer service communication skills with an aptitude to remain calm under pressure.

The candidate must be resourceful and be able to anticipate needs and solutions. The person should also be willing and able to travel to offsite events/meetings.

Join the GEMS (Global Events Management & Services) team as a Technology Specialist, where you will leverage your expertise in Audio/Video Technology and PC repair. We are looking for a professional with exceptional customer service communication skills, capable of maintaining composure under pressure. The ideal candidate will be resourceful, proactive, and able to anticipate needs and provide solutions. This role requires the willingness and ability to travel to offsite events and meetings.

• Support of high profiled events including offsite and virtual (ie. Microsoft TLE).
• Proactive and high level of communication skills both verbally and written.
• Audio/Video production
• Video editing
• Management & Tracking of Event Request/Project management

• Demonstrated capacity for effective time management with minimal supervision.
• Resolve mobile & workstation compliance issues thoroughly.
• Provide GMC leadership support in the office.
• Ability and willingness to travel for offsite event/meeting support.
• The office will demand higher levels of service, meaning faster response times, proactive daily maintenance of an increased inventory of digital technology. The various use cases for this office will require broader coordination with support teams for the epic events that continue to be supported by this team.

• Network fundamentals (IP addressing, subnetting and routing)
• Audio/Video Production
• O365, Premiere Pro
• Video Editing

Travel may be required for this role. The amount of travel will vary from 25% to 50% depending on business need and client requirements.

Onsite 100% in the NYC office is required for this role.

• Minimum of 2 year of experience with Workstation hardware and software support
• Minimum of 1 year of experience with IT Service & AV with end-to-end planning
• Minimum of 1 year of experience with Special Events, Trade Shows & Industry Workshop
• High School Diploma/GED

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed Final date to receive applications.

Information on benefits is here.

California $23.13 to $49.57

Cleveland $21.39 to $39.66

Colorado $23.13 to $42.84

District of Columbia $24.62 to $45.63

Illinois $21.39 to $42.84

Maryland $23.13 to $42.84

Massachusetts $23.13 to $45.63

Minnesota $23.13 to $42.84

New York/New Jersey $21.39 to $49.57

Washington $24.62 to $45.63

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1  or send us an email or speak with your recruiter.

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