Onsite AV Support Technician III

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

Client-facing role responsible for production coordination and execution of live in-theater and virtual/hybrid corporate events, recordings, and live streams. The role is primarily in support of Auditorium events, with some crossover with AV support teams in conference spaces.

In addition to running technical crew roles, team members also handle pre-production coordination with clients, handling project intake, managing rehearsals and technical testing, and creating detailed cues for every role from cameras to audio to projection to livestream graphic layouts to on-stage action. Every show is rehearsed, with cues called for both the in-room and the livestream audience experiences.

• Audio System Operation:
  • Manage and operate the audio systems in the auditorium, including mixing consoles, microphones, speakers, and other audio equipment.
  • Technical responsibilities include setup and operation of Yamaha PM10 and QL5 audio mixing consoles, Renkus‑Heinz and Alcon speaker systems, Shure mics, Clear‑Com wireless intercoms.
  • Live multi‑source digital and analog sound mixing for simultaneous in‑room PA, transmission, and recording. Control volume, balance and EQ; understand frequency spectrum.
  • Conduct regular checks and maintenance to ensure all audio equipment is in proper working condition.
• Event Support:
  • Collaborate with event organizers to understand audio requirements and provide technical support during event setup and rehearsals.
  • Execute live sound mixing during events to ensure clear and balanced audio for all attendees.
  • Provide strict quality control over all live, transmitted, and recorded feeds.
• Troubleshooting:
  • Identify and resolve audio‑related issues promptly during events to minimize disruptions.
  • Work closely with the IT and AV teams to troubleshoot any technical challenges related to audio systems.
  • Perform hardware and software updates as needed.
• Collaboration:
  • Coordinate with AV technicians, lighting engineers, and other relevant personnel to ensure seamless integration of audio with other technical elements.
  • Collaborate with external audio vendors when necessary.
• Training and Documentation:
  • Provide training to internal staff on the proper use of audio equipment in the auditorium.
  • Maintain comprehensive documentation of audio system configurations and troubleshooting procedures.

• Effectively communicate with employees, customers and colleagues. Personality is especially important for this position; you should enjoy being part of a team.
• Technical degree plus 5+ years' experience in TV/ music/ theatrical/ event sound technology.
• Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors.
• Be willing to work on‑site every day. Days are generally 8 hours a day but the times vary between 7AM and 7PM.
• Intermediate computer knowledge.
• Knowledge of signal flow for audio, video and control.
• Know your way around large‑format digital mixers; understanding of basic acoustics, detail, and nuance.
• Have experience troubleshooting wireless mics in a live setting.
• Familiarity with Zoom meeting/ webinar and Kaltura livestream platforms.
• Experienced in the workflow, vocabulary and pace of a directed live broadcast.
• Have a thorough understanding of the technical and scientific concepts that make a…