Director of User Experience

Overview

Director of User Experience, Contract

As Director of User Experience, you are a leader who combines strategy and artistry. You speak fluent UX—information architecture, research, usability—and design—visual systems, motion, art direction. You also engage with AI: architecting conversational interfaces, vibe-coded experiences, and machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms into third-party and media channels where you partner to maximize user engagement.

You aim to build and lead a team of UX and Product Designers who are driven to create experiences that are strategically sound, visually stunning, and genuinely innovative. You juggle multiple complex projects, bridging high-level strategy with detailed design feedback, and collaborate across disciplines to drive business outcomes. This role requires energy across the full spectrum of design—from wireframe to final pixel.

Contract Duration:
March 2 to August 28

You Will:

• Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
• Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
• Champion the user s perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
• Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
• Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
• Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
• Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
• Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
• Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
• Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
• Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
• Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
• Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
• Embed agency leadership values and promote culture in all interactions (internally and externally).
• Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
• Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
• Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
• Contribute UX and Product Design expertise to business development and sales initiatives.

• 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
• 3+ years  experience in a supervisory/management role leading UX/Design teams.
• Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing…