Visitor Services Assistant

Overview

Job Description: Visitor Services Assistant (Temporary, part-time) |

Location:

New York City, NY (in-person)

Organizational Overview:
Protocinema is a non-profit arts organization that collaborates with artists and institutions to create artworks exploring the shared human experiences that connect us all. We build relationships across local and international contexts, bringing together individuals with diverse perspectives and backgrounds. With a presence in both the U.S. and Turkey since 2011, Protocinema advances this urgent and nuanced work through commissions, exhibitions, public programs, the Protocinema Emerging Curator Series (PECS) mentorship program, Protozine exhibition texts, and Protodispatch, our monthly digital publication.

These initiatives are rooted in our belief in the common ground where we live, gather, and grow.

Job Summary:
Protocinema seeks a Visitor Services Assistant for space sitting and some support of an upcoming exhibition taking place at Immigrant Social Services’ (ISS) Storefront for Ideas in Manhattan Chinatown.

The Visitor Services role is to space sit an art exhibition during opening hours, open and close the show on time, and create a welcoming, informed, and inclusive experience for all visitors. Responsibilities include talking to visitors about the themes of the artworks and context of the exhibition; managing front desk and admissions (e.g. tracking attendance and submitting daily attendance reports);

monitoring gallery spaces for the safety and protection of art and visitors; assisting with desk work, emails, or research; and bringing their own laptop.

Extra:
If possible prior to the exhibition dates, the Visitor Services will also support exhibition preparation with some administrative and exhibition installation support.

• Comfortable talking to people.
• Promptness; this person needs to be on time.
• Curiosity and interest in contemporary art and community engagement.
• Inventiveness and the ability to figure things out.
• High work ethic and willingness to assist across varied tasks.
• Previous experience in customer service, preferably in a museum/art gallery environment (a plus).
• Fluency in Cantonese (preferred) and/or Mandarin and English.

Trilingual proficiency in Cantonese, Mandarin, and English is ideal. Bilingual candidates are strongly encouraged to apply, with Cantonese-English proficiency preferred, followed by Mandarin-English, as these language skills support meaningful engagement with local community members.

This position offers hands-on experience working directly with the curator, artists and director, within a nonprofit arts organization committed to building connections across communities. This role is ideal for individuals who are curious, resourceful, and excited to engage diverse publics around contemporary art and community-centered programming.

This is a part-time, in-person position compensated at an hourly rate of $25-30 (commensurate with experience). The role requires availability two days between Wednesdays through Sundays, from 12:00 PM to 6:00 PM. The exhibition period runs from April 29, 2026 through June 7, 2026, with installation scheduled for April 25–27 and de-installation from June 8–9.

Candidates should be reliable, adaptable, and comfortable taking initiative in a collaborative environment.

To Apply: Please submit your resume and cover letter in a single PDF to dylan with “Visitor Services 2026” in the subject line.
Final date to receive applications is March 6, 2026; early submission is encouraged.