User Experience Designer - Freelance

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

Creatives at AKQA apply artistry and craftsmanship to strategic insight to create and bring to life beautiful ideas that move the world. Skilled storytellers and conceptors, they work in a multidisciplinary environment to develop labours of love that delight customers and deliver results for clients.

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This is a temporary, full-time freelance role for 3-6 months with potential to extend. Candidates may work remote (US only) as long as they are available during normal business hours, Eastern Time Zone, out of consideration for our team and client. Relocation and visa sponsorship are not available. Freelancers will be engaged on a temporary basis via W-2; 1099/contractor/vendor status is not an option.

The User Experience Designer at AKQA will apply their micro/macro, user-centric and requirements-driven thinking to collaborate with multi-disciplinary teams daily. They can sketch out any idea quickly and articulate them in a simple and clear way, taking insights and research provided by Strategy and turning it into actionable information architecture, sitemaps, journeys, and product flows. Relentless attention to detail is required to create wireframes and functional specifications at a fast pace for highly complex solutions across a variety of platforms.

Creating complex interactive prototypes in varying levels of fidelity is also part of the role.

AKQA offers teams the opportunity to produce innovative work that moves companies, and their communities forward. All disciplines collaborate to find the best solution while delivering each aspect to the highest standard. From products and services to imaginative storytelling, our shared vision is to create experiences that drive progress and results. We are fortunate to partner with forward-thinking clients, including Verizon, IBM, Mayo Clinic, HSS, Volvo, and Campari.

• Work with team members to develop streamlined user experience processes
• Proactively pursues opportunities to improve the strategy to better address client and user objectives
• Capable of defining consumers, processes, and ideas from an objective point of view based on research and insight, and can effectively communicate this point of view with senior management on both the agency and client sides
• Takes personal responsibility for on-time deliverables
• Actively educates internal groups about user experience and provides a significant contribution to the development of client relationships
• Be an advocate on behalf of “user experience” within the agency at large
• Adept at utilizing AI tools to inform and streamline their design process, from research to prototyping
• Experience working within or contributing to white-label design systems

• A portfolio of work demonstrating work experience designing complex systems across multiple platforms, including mobile and touch-based interfaces
• A minimum of 3 years’ experience in experience and interaction design, and a thorough understanding of existing interaction design patterns across web, mobile, and other digital platforms
• Proficiency user-centric design processes and designing for user needs based on research, and able to demonstrate hands‑on work taking user needs and translating them into an experience through a combination of techniques including: journey mapping, service blueprinting, content strategy, wire framing, and prototyping
• Excellent knowledge of Figma, including setting up and utilizing Figma libraries
• Strong proficiency with leading industry-standard UX design and prototyping tools

• Remote (United States only) position
• Available during normal business hours, US Eastern Time Zone
• Full‑time work schedule (40hrs/wk)
• Anticipated weekly pay range between $2,600 - $2,800

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.