Manager, Creative Studio

Manager, Creative Studio, Pandora NAM

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career.

The Manager of Brand Creative is responsible for leading the creative vision, execution, and delivery of Pandora North America's brand initiatives across all channels, internally and externally to the consumer. This role will oversee a team of designers, collaborating cross‑functionally to ensure brand consistency while delivering compelling, innovative, and effective creative that drives engagement, traffic, and conversion.

As the creative lead for the Cluster, this individual will manage end‑to‑end campaign development for key brand moments, promotions, retail marketing, and special projects.

• Own and drive the regional creative direction across digital, print, in‑store, OOH, social, and internal channels.
• Translate global brand guidelines and campaign toolkits into locally relevant, insight‑driven creative that resonates with North American audiences.
• Partner closely with brand marketing, eCommerce, trade, and media teams to develop full‑funnel creative that supports both brand‑building and commercial objectives.
• Lead the development and refinement of 360 campaigns across Pandora‑owned retail, wholesale partners, and Disney Parks, ensuring alignment to global strategy while meeting regional needs.
• Collaborate with the global creative agency to adapt and localize all campaign assets across cycles and key consumption periods, ensuring efficiency, consistency, and speed to market.

• Manage and develop one direct report, providing clear direction, feedback, and growth opportunities.
• Foster a collaborative, high‑performance, and innovative design culture focused on quality, agility, and continuous improvement.
• Delegate work effectively across internal resources and the global agency partner based on skillset, capacity, and strategic priorities.

• Oversee timelines, workflows, and deliverables for all creative projects, ensuring on‑time delivery and adherence to brand standards.
• Review and approve creative output for internal and external use, maintaining consistency across all touchpoints.
• Manage partnerships with the global agency and regional vendors, ensuring quality, accountability, and budget adherence.
• When needed, lead the development of North America‑specific creative needs, including bespoke shoots that support unique commercial priorities or channel requirements.

• Partner closely with Go‑To‑Market, Visual Merchandising, PR, E‑commerce, Retail, and Merchandising teams to ensure creative aligns with campaign strategies and business goals.
• Support sales and retail partners with tailored, on‑brand assets that drive consumer engagement and conversion.
• Participate in planning meetings to provide strategic input on campaign prioritization, channel needs, and creative implications.

• Timely delivery of all assets in alignment with project timelines and seasonal campaign calendars.
• High approval rate of creative assets with minimal revisions from internal stakeholders.
• Consistent adherence to global brand guidelines across all deliverables.
• Volume and quality of completed assets across channels (digital, print, in‑store, social, etc.).
• Positive cross‑functional feedback regarding collaboration, communication, and responsiveness.
• Accuracy and production‑readiness of all final files for digital and print output.

• 5+ years of progressive experience in brand creative, graphic design, or visual communication, including 2+ years in a people leadership or senior individual contributor role.
• Bachelor’s…