Agency Traffic Manager

Reports to: Operations Team size: 5-15 (staff + regular freelancers)
Type: Full-time

We're looking for a Agency Traffic Manager to be the connective tissue between our creative team, our production partners, and our timelines. Right now, a lot of "who's available, where does this stand, who can take this on" lives in the Creative Director's head - we need someone whose full-time job is to own that, so the creative leadership can focus on the work itself.

This is a hands-on role. You'll be staffing projects and tracking timelines and actually running production - booking crews, managing vendors, keeping shoots and print jobs and digital builds on schedule and on budget. You're equally comfortable in a spreadsheet, on a call with a printer, and on set solving a problem before it becomes a delay.

• Maintain a real-time view of who's working on what, and who has capacity - across staff and freelancers
• Staff new projects quickly, flagging conflicts before they become fires
• Source, negotiate rates with, and manage freelance talent as needed
• Keep Teamwork (and other project tools) accurate and actually useful, not just a formality

• Own timelines from kickoff to delivery across concurrent projects
• Run status check-ins and keep stakeholders (internal and client-facing) informed without needing to be chased
• Anticipate bottlenecks - budget, approvals, availability - and solve for them early, using tools like Page Proof to keep review/approval cycles moving

• Video/Photo: book crews, manage shoot logistics, coordinate post-production timelines and deliverables
• Print/Physical: manage vendor relationships, specs, proofing, and production schedules end to end
• Digital: coordinate handoffs between creative and dev/motion teams, track builds through to launch

• 3-6+ years in a creative producer, project manager, or traffic manager role - agency or in-house, creative/marketing environment preferred
• Real experience running production logistics in at least two of: video/photo, print, digital (we'll train up the third)
• Comfort negotiating with vendors and freelancers - rates, timelines, contracts
• A proactive style: you flag problems before they're emergencies, not after
• Fluency with project management tools (Teamwork or similar); approval tools (Page Proof or similar) a plus
• Calm under pressure when five things are due at once - because they will be

• Experience scaling a production process for a growing team
• Existing network of freelance talent and production vendors

$68,000-$85,000, depending on experience.

• Health, dental, and vision insurance - we cover 80% of your premium
• 401(k) with company match
• Hybrid schedule - in office Tuesday-Thursday, work from wherever the other two days
• Paid company-wide break between Christmas and New Year's Day - no burning PTO to actually disconnect
• On-site gym and sauna
• Fully stocked kitchen and bathrooms - snacks and personal hygiene products always on hand, no last-minute drugstore runs
• An active Fun Committee running regular team events - this isn't a once-a-year holiday party culture

• Every project has a named owner and a staffed team within 48 hours of kickoff
• Freelance/vendor needs are flagged with real lead time, not last-minute
• The Creative Director is pulled into staffing/scheduling decisions only when it truly needs their input - not by default