Sample Coordinator

Industrial Color is the creative production agency within CoCreativ, a family of integrated creative production companies that also includes Globaledit and Smashbox Studios. Industrial Color partners with leading brands to create and deliver content across creative development, photography, video, post-production, CGI, AI and studio production. As part of CoCreativ, Industrial Color brings together creative, production, technology and studio expertise to move complex projects from concept through final delivery.

The Sample Coordinator is responsible for keeping product organized, accounted for, and moving smoothly through every stage of production, from arrival through return.

This is a hands-on, highly operational role. It is not a styling or creative direction position. A large part of the job is receiving, tracking, unpacking, steaming, tagging, organising, packing, and returning merchandise while maintaining accurate information in our digital systems. Success in this role comes from being exceptionally organized, detail-oriented, proactive, and comfortable being the person everyone turns to when they need to know where a product is or what happens next.

The Sample Coordinator will work closely with producers, stylists, clients, and freelance merchandise support teams to ensure products are production-ready and appropriately managed before, during, and after shoots.

This is a fully onsite role and requires working in the studio five days per week.

• Receive and process all incoming product and merchandise
• Oversee shot lists and merchandise lists to ensure required product information is complete and accurate
• Ingest shot lists and merchandise information into internal systems
• Check merchandise in and out and digitally track product through every stage of the production process
• Identify and flag missing, damaged, incorrect, or otherwise problematic merchandise before and after production
• Unpack and prepare merchandise for set, including steaming, racking, unboxing, printing, and tagging
• Organise merchandise and racks in partnership with producers and stylists
• Serve as the primary point of contact and internal resource for product status, location, and handling
• Develop a strong understanding of client products and product-specific requirements
• Pack merchandise appropriately and coordinate timely returns with clients and producers
• Schedule and track product returns
• Maintain shared and client-designated merchandise rooms
• Review upcoming production schedules and plan for additional merchandise support as needed
• Train and onboard freelance merchandise support staff and maintain a reliable roster of freelance support
• Maintain inventory of the shared prop closet and prepare prop carts for sets
• Serve as the sample-management expert within the digital workflow and train team members on processes as needed
• Prepare and export client and project status reports on required schedules
• Partner with stylists to maintain steamer inventory and other supplemental merchandise supplies

• 3-5 years of experience in studio sample coordination, sample management, an in-house visual team, styling support, or a similar environment
• Previous on-set or production experience strongly preferred
• Strong organizational skills and attention to detail
• Experience managing and tracking a high volume of physical product or merchandise
• Ability to communicate effectively and professionally with producers, stylists, clients, and other internal and external partners
• Ability to organize time, manage workflow, meet deadlines, and prioritize effectively in a fast-paced environment
• Comfortable coordinating ad hoc freelance support based on production needs
• Able to work autonomously once trained on internal workflows, systems, and resources
• Comfortable with the physical and repetitive aspects of sample management, including unpacking, steaming, racking, organizing, moving, packing, and returning merchandise

• Exceptional organization and attention to detail:
  Able to keep a high volume of merchandise, information, and deadlines organized without losing track of the details
• Ownership and accountability:
  Takes responsibility for knowing where product is, what condition it is in, and what needs to happen next
• Communication and collaboration:
  Comfortable working directly with producers, stylists, clients, and freelance teams in a fast-moving studio environment
• Prioritization and time management:
  Able to balance planned work with last-minute production needs and use slower periods productively
• Hands-on, service-oriented mindset:
  Willing to jump into the practical work required to keep production moving, from steaming and racking to packing and inventory

The anticipated hourly pay range for this role is $25-$28 per hour. Ranges are based on various factors, including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job…