Senior Event Producer

Shopify Spaces is where our brand and community come to life IRL. In NYC alone we program 100+ events a year, from intimate workshops with new entrepreneurs to flagship retail moments with culture-defining brands. We’re looking for a Senior Event Producer to own end-to-end production at Shopify NY, our flagship event space in SoHo. You thrive in the details, move fast, and hold an exceptionally high quality bar.

You’ll produce complex, multi-stakeholder events that put Shopify’s brand and product in the wild, partnering closely with Brand, Icons, Partnerships, and Brand Design Studio teams. This is a pure production seat, not a facilities or systems role. You’ll own timelines, vendors, and executional excellence from concept to tear-down, and be measured on the outcomes those events drive.

• Own the production portfolio. Lead end-to-end production across the Spaces programming mix: community experiences (such as Shopify Study Hall), creator partnerships (ex: Daily Drills), Icons pop-ups (ex: Houseplant by Seth Rogen), and flagship retail events (ex: Backyard Baseball).
• Set and hit the targets. Own the numbers for your events and report against them in every recap: attendance, cost-per-head (CPH), local merchant reach, and earned social impressions.
• Scope, negotiate, and manage vendors and fabricators. Maintain clear budgets and production schedules, and hold vendors to Shopify’s craft bar.
• Translate creative into executable production. Partner with Brand, Partnerships, and Brand Design Studio to shape cohesive experiences; brief and scope Brand Design Studio on landing pages, event copy, newsletter assets, and custom creative for brand partners so every touchpoint meets Shopify’s design standards.
• Dogfood Shopify's products. Bring Shopify POS, Sidekick, and Shop to life IRL, staying close to what’s shipping so every activation demos the real thing.
• Lead on the ground. Run project builds, direct crews, own run-of-show, and hold the bar for guest and talent experience during live events.
• Evolve how we produce. Capture learnings after every event and work with the Spaces NY Manager to sharpen templates and playbooks, including AI workflows across comms, approvals, and reporting that make the team faster.

• 5+ years of event production, experiential marketing, or brand experience management, ideally across both agency and in-house settings
• A track record of producing high-stakes, multi-stakeholder events with VIP brands and talent, and measurable outcomes you can point to.
• Exceptional communication and project management skills. You balance multiple projects at once and collaborate cross-functionally with teams across Shopify.
• A strong vendor, merchant, and retail network, with the ability to communicate scope and negotiate details so delivery lands at the highest standard.
• Leadership without authority. You’ve set direction for other producers, partners, and agencies as project lead.
• Hospitality mindset. You anticipate needs, stay calm under pressure, and create environments where merchants and partners feel cared for.
• Product curiosity. You want to know how POS, Sidekick, and other Shopify products work, and you turn that understanding into activations merchants remember.
• Fluency with internal tooling and an appetite for AI-driven workflows that increase speed and efficiency.
• Availability for evenings, weekends, and occasional travel around the event calendar.

Shopify’s mission is to make commerce better for everyone. Spaces is the IRL expression of that mission: a place where creators, founders, merchants, partners, and tech pioneers walk through the same door. Every event does more than fill a room. It inspires new entrepreneurs, supercharges existing merchants, shows the world that Shopify is the platform behind their favorite brands, and produces stories our teams reuse across the company.

This role owns the details that turn a room into a moment, and the outcomes that prove those moments worked.

• The estimated compensation range for this role is $74,400 - $141,900 which includes salary and equity. Pay is based on several factors and…