Director Creative Production

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style.

Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

The Director of Production leads the end-to-end operational, financial, and logistical execution of J.Crew’s e-commerce and creative brand imagery, translating creative vision and business objectives into seamless, high-quality productions. This role partners closely with Creative, Merchandising, and Marketing leaders to shape production strategies, drive operational excellence, and build scalable capabilities, processes, and best practices that support the evolving needs of the business.

The Director fosters an inclusive, high-performing culture while cultivating best-in-class external partnerships and identifying innovative approaches and technologies that expand creative possibilities.

• Lead end-to-end production for e-commerce and creative photo shoots, from pre-production through final delivery, ensuring projects meet creative, operational, and business objectives.
• Lead and develop internal teams while overseeing freelance crew, vendors, studios, locations, and production partners to ensure seamless and efficient execution.
• Partner with Creative, Merchandising, Marketing, and cross-functional teams to translate creative vision and business priorities into effective production strategies and plans.
• Own production budgets, timelines, resources, and priorities, ensuring work is delivered on time, within budget, and to brand standards.
• Develop and implement scalable production processes, workflows, and best practices that improve efficiency, consistency, quality, and team effectiveness.
• Identify and implement innovative solutions to complex production challenges, balancing creative ambition, operational feasibility, and financial considerations.
• Build and maintain strong internal and external partnerships, fostering a collaborative, inclusive, and high-performing production environment.

• 10+ years of experience leading creative production, content production, e-commerce, fashion, brand production, studio operations, or related creative disciplines, with progressive leadership responsibility.
• Proven experience developing and executing production strategies, processes, and operating models within complex, high-volume creative environments.
• Deep knowledge of production planning, budgeting, scheduling, contracts, licensing and usage rights, vendor management, and production operations.
• Demonstrated success leading and developing teams, with the ability to coach talent, foster collaboration, and build high-performing organizations.
• Proven ability to build and maintain strong relationships with internal stakeholders and external agencies, production companies, vendors, studios, and other production partners.
• Strong business, financial, communication, negotiation, and influencing skills, with the ability to balance creative, operational, and financial priorities.
• Deep understanding of e-commerce and creative content production, with a track record of delivering high-quality, on-brand work in a fast-paced environment.
• Four-year degree or equivalent experience.

• Experience leading high-volume e-commerce and creative photo production within fashion, retail, lifestyle, or a consumer brand environment.
• Experience working across e-commerce and editorial/creative content, with an understanding of the distinct production needs of each.
• Experience building and scaling…