Manager, Editorial Communications

Source, develop and produce colleague-centric stories across multiple formats

Keep the global audience informed and engaged around business priorities, performance, heritage, culture, and thought leadership

Create engaging content balancing enterprise priorities with fresh storytelling and a social-first mindset

Manage the editorial calendar across the internal communications ecosystem

Manage the day-to-day content pipeline and publishing for the #Company News Slack channel

Develop analytics reports and share insights to improve content performance year over year

Test emerging technologies, including AI, to evolve ideation, creation, personalization, and content measurement

Partner with Corporate Affairs & Communications stakeholders to identify storytelling opportunities, align priorities, and ensure consistent messaging

• 6-8 years of experience in content creation, editorial, journalism or communications at a large, global or publicly traded company, or within an established media organization
• Exceptional storytelling skills, with experience translating complex topics into clear, compelling narratives
• Excellent writing and editing ability
• Deep understanding of digital publishing, emerging social and content trends, and audience engagement strategies
• Experience creating social copy, short-form video, graphics, podcasts, and interactive content
• Creative, proactive mindset with a passion for fresh storytelling opportunities and new formats
• Strong project management skills and ability to manage multiple priorities in a fast-paced environment
• Ability to build relationships and collaborate effectively across functions, teams and time zones
• Employment eligibility to work with American Express in the United States
• Visa sponsorship is not available for these positions

Demonstrates expertise in content creation and storytelling, with a strong focus on digital publishing and audience engagement strategies. Proven ability to manage editorial calendars and collaborate across functions to deliver compelling narratives.

• Content Creation
• Storytelling Skills
• Digital Publishing
• Project Management
• Audience Engagement Strategies

• Writing
• Editing
• Social Copy Creation
• Short-Form Video Production
• Graphic Design
• Podcast Production
• Interactive Content Development
• Analytics Reporting
• Content Measurement
• Emerging Technologies

• Creative Mindset
• Proactive Approach
• Relationship Building
• Collaboration
• Adaptability

• Editorial
• Journalism
• Communications
• Corporate Affairs
• Thought Leadership

• #Company News Slack Channel
• Content Management Systems
• Analytics Tools
• Social Media Platforms
• Digital Publishing Tools