User Support Assistant , Event Management and Facilities Rental

Job Description

Event Management and Facilities Rental at FIT seeks a knowledgeable, collaborative, and flexible individual for a full-time staff position.

Location: New York, NY Category: Staff Job Type: Full-time Posted On: Thu Aug 27 2026

• Set up, operate, monitor, troubleshoot, and strike professional audio, video, camera, presentation, and related event technology for live, hybrid, and virtual events.
• Serve in assigned production roles including audio operator, camera operator, presentation/video operator, and other technical positions based on event needs.
• Operate sound reinforcement systems, including mixing consoles, microphones, loudspeakers, playback systems, and assistive listening equipment.
• Operate cameras, media playback, display, and video systems while maintaining safe and professional equipment and cable placement.

• Serve as Event Lead when assigned, coordinating technical crews, rehearsals, load-in, event cues, production workflow, and event closeout.
• Review event schedules, production plans, and technical requirements; communicate effectively with event managers, clients, and production staff throughout the event process.

• Test, troubleshoot, maintain, organize, inventory, and properly store EMFR equipment, cabling, accessories, and supplies.
• Identify and document equipment failures, production issues, and maintenance needs and assist with their timely resolution.

• Support equipment load-in, setup, breakdown, and movement throughout EMFR venues and support spaces, including work at height when required.
• Follow department procedures and established safety, professional, and industry practices while operating event production equipment.

• Participate in technical training and cross-training and assist with the training of staff and student employees as assigned.

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.

• Associate's degree required.
• 1-3 years of relevant experience.

• Bachelor's degree preferred.
• 3-5 years of relevant experience.

Please note all offers of employment are contingent upon successful completion of the background check process.

Salary: $64,663.77 per year.

Hiring Salary: $64,663.77 per year with step increments per Salary Schedule 91, after one year of service and annually thereafter.

This position supports events across multiple FIT venues and requires schedule flexibility based on production needs, including days, evenings, weekends, and holidays.

Days/

Hours:

M-F, 35 hours per week, in person; work schedule subject to change based on needs of the department.

The Fashion Institute of Technology (FIT) provides comprehensive employee benefit programs designed to help keep our faculty and staff and their families healthy, safe, happy, and productive. Our programs also include a variety of components to help our employees improve the quality and balance of their work and family lives, and to help them prepare for their futures.

• Retirement Plans
• Health Care Plan and Dental Plan
• Employee Assistance Program
• Flexible Spending Account
• Commuter Benefit Plan
• FIT Tuition Exemption Program
• Paid Time Off (Vacation, Personal, Sick and Holidays)
• 4-day Summer Workweek
• Qualifying Employer for the Public Service Loan Forgiveness (PSLF) Program

For a full list of FIT benefits, visit our benefits webpage.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at  or via email .

This position is not eligible for visa sponsorship by the Fashion Institute of Technology.

FIT is firmly committed to creating an environment that will attract and retain people from a range of backgrounds. FIT is firmly…