Sr. Product Designer

Sr. Product Designer

Hatz AI is building the AI-native platform purpose-built for Managed Service Providers and the small businesses they serve, and we're looking for a Senior Product Designer to help make that platform feel as powerful as it is approachable. You'll join a small, high-output design team and work directly with product and engineering to own design across the full lifecycle: discovery, systems, and ship.

This is a high-ownership role for a designer who thrives at the intersection of technical complexity and human clarity: someone who can look at an agentic workflow or an LLM-powered feature and figure out how to make it feel obvious to the people who actually need to use it. This position is a hybrid role based in NYC.

• Lead end-to-end design for core product areas, from early-stage discovery and user flows through production-ready specs and QA, with a weekly release cadence in mind.

• Translate complex, AI-powered capabilities into interfaces that feel intuitive to non-technical MSP and SMB users.

• Prototype quickly with Claude or other tools to test direction before committing engineering time, then move into Figma to build production-ready, developer-ready specs.

• Contribute to the design system, building reusable components that scale as the product surface area grows, including closing gaps between what's in Figma and what ships.

• Drive your own user research: plan and conduct discovery sessions with MSPs and SMB customers, synthesize findings, and feed real user needs directly into the design process.

• Lead and contribute to our weekly design crit, presenting work in progress and iterating on fast feedback.

• Partner closely with engineering and product to move fast and ship with intention, contributing to prioritization and scoping, not just execution.

• QA your designs to ensure correct implementation.

• Stay current with how AI product patterns are evolving, evaluating new interaction models for agentic UX, conversational interfaces, and AI-assisted workflows.

• Contribute to and help define design process, tooling, and rituals as the team scales.

• 5+ years of product or UX design experience, with a portfolio demonstrating strong craft, systems thinking, and shipped work across complex or technical products.

• A track record of making technically sophisticated products feel simple: you've designed for data-dense, workflow-driven, or AI-powered environments before.

• Fluency in Figma (component libraries, auto layout, prototyping) and comfort working in tools like Claude and v0 to move fast from concept to testable direction.

• Experience conducting and synthesizing user research to ground design decisions in real-world needs rather than assumptions.

• Strong cross-functional collaboration skills: you work directly with engineers and PMs, contribute to product conversations, and push back when it makes the work better.

• Clear, confident communication: you can present and defend design decisions to stakeholders at any level.

• Comfort in high-growth startup environments with frequent releases, shifting priorities, and a bias toward iteration over perfection.

• Hands-on experience designing AI-powered products (agentic workflows, LLM interfaces, RAG-driven features, or similar), from 0→1 or through meaningful growth stages.

• You've used AI tools or low-code environments to explore ideas quickly without waiting for engineering.

• Experience building or governing a design system used across multiple teams or product areas.

• Experience with design tokens, and translating Figma variables into code-level tokens so design and engineering stay in sync as the system scales.

• You have started shipping some of your own updates.

• Competitive salary…