Customer Service Representative; CR

Overview

Hudson Valley Wireless (HVW) is an established 20-year-old Telecommunications / Infrastructure company awarded several large grants to expand Broadband Internet Access throughout New York State. Our team is expanding, and we are looking for qualified Customer Service Representatives (CSR) to join our team. Competitive Wages, including $18-22/hr minimum starting wage (plus bonus compensation). We’re a fast-growing company that treats our employees like family.

Apply today if you want to work for NY Capital Regions' premier Internet Service Provider.

Health Insurance Contribution *

• Health Insurance Contribution *
• 401K retirement Plan*
• Paid Holidays and Paid Time Off (PTO)*
• Life Insurance*

A Customer Service Representative s primary role is to serve customers by providing product and service information and resolving product and service problems. The CSR also attracts potential customers by answering product and service questions and suggesting information about other products and services. The CSR will assist with Dispatch, Technical Support, Processing Inbound Sales/Orders, Billing Inquiries, and other duties as assigned.

• Customer Service
• Product Knowledge
• Listening and Phone Skills
• Problem-Solving

High school diploma or equivalent.

At least two years of related experience is preferred.

Prolonged periods of sitting at a desk and working on a computer.