CX Team Lead: Scale Customer Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-01-22
Listing for:
amp
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading fitness technology company is hiring a CX Team Lead in New York. The ideal candidate will have over 2 years of experience in leading customer support teams, with a strong grasp on metrics and a hands-on leadership style. You will manage internal and BPO agents to enhance customer experience.
This role offers autonomy and direct influence in shaping customer service practices at the company.
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