Customer Service Representative

Position: Customer Service Representative I
Location: New York

Customer Service Representative I page is loaded## Customer Service Representative Ilocations:
Pavilion, NYtime type:
Temps pleinposted on:
Offre publiée aujourd'huijob requisition :
JRLine of Business: RMCHeidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
** What You'll Be Doing
*** Respond promptly and professionally to customer inquiries via phone, email, and other channels.
* Provide accurate information on products, services, and order status.
* Resolve customer issues efficiently while ensuring a positive experience.
* Collaborate with internal teams to meet customer needs and deadlines.
* Maintain detailed and accurate records of customer interactions.
** What Are We Looking For
*** Strong communication and active listening skills.
* Ability to problem-solve and adapt in a fast-paced environment.
* Proficiency with computer systems and data entry.
* Commitment to delivering exceptional customer service.
* Collaborative mindset with a focus on team success.
** Work Environment
** This position operates in a professional office setting with frequent interaction via phone and email. Occasional collaboration with other departments may be required.
** What We Offer
*** Hourly pay range: $20.49 -$24.08
* 401(k) retirement savings plan with an automatic company contribution as well as matching contributions
* Highly competitive benefits programs, including:  + Medical, Dental, and Vision along with Prescription Drug Benefits  + Health Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)  + AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance  + Paid Bonding Leave, 15 days of Paid Vacation, 56 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled
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