Customer Service Representative CSR

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

We are seeking a friendly, reliable, and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will handle customer inquiries, resolve issues efficiently, and deliver a positive customer experience while representing the company professionally.

• Respond to customer inquiries via phone, email, chat, or in person
• Provide accurate information about products and services
• Resolve customer complaints and issues in a timely manner
• Maintain detailed and accurate customer records
• Follow company policies and customer service procedures
• Collaborate with team members to improve service quality
• Meet performance and customer satisfaction targets

• High school diploma or equivalent (Bachelor’s degree is a plus)
• Previous customer service or call center experience preferred
• Strong communication and listening skills
• Ability to remain calm and professional under pressure
• Basic computer skills and familiarity with CRM systems
• Problem-solving mindset and positive attitude

• Competitive salary and performance incentives
• Training and ongoing support
• Career growth and advancement opportunities
• Supportive and inclusive work environment