Senior Customer Success Leader - AI & Data; Hybrid
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-01
Listing for:
Springer Nature Group
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Location: New York
A leading research publishing company is seeking a Senior Customer Success Manager to join the team. The ideal candidate will focus on driving customer adoption and satisfaction, manage strategic customer accounts, and collaborate with cross-functional teams. This hybrid position, based in New York, offers competitive compensation including a salary range of $85,000 - $95,000 plus performance bonuses. Strong relationship management and communication skills are essential, alongside experience in SaaS/DaaS products.
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Position Requirements
10+ Years
work experience
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