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Luxury Customer Experience Manager — Omnichannel & Shopify

Job in New York, New York County, New York, 10261, USA
Listing for: Jennifer Fisher Jewelry
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, Customer Service Rep
Job Description & How to Apply Below
Position: Luxury Customer Experience Manager — Omnichannel & Shopify+
Location: New York

A luxury jewelry brand in New York is seeking a passionate Customer Service Manager to lead their client experience. This role entails managing customer communications, overseeing eCommerce operations, and ensuring exceptional service standards. The ideal candidate should have over 4 years of relevant experience, expertise in Shopify Plus, and a detail-oriented mindset. Competitive salary and benefits included, along with a hybrid work model that offers flexibility.

Join a team focused on creating memorable customer interactions.
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