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Founding Customer Success & Operations Lead
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-07
Listing for:
Ikuto
Full Time
position Listed on 2026-02-07
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A high-growth software company in New York is seeking a Strategic Customer Operations Lead. This founding role requires owning customer onboarding, creating systems and automations to drive success, and improving workflows across teams. Ideal candidates will have experience in Customer Success or related areas, comfort in ambiguity, strong communication skills, and technical abilities to create effective solutions. The position offers a competitive salary between $140k - $175k plus equity.
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