Desk Attendant
Listed on 2026-02-09
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual
Location: New York
Overview
NYU Grossman School of Medicine is one of the nation s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care.
At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
For more information, information on our environment and opportunities is available through official NYU Langone channels.
Position Summary:
We have an exciting opportunity to join our team as a Housing Desk Attendant. The Housing Desk Attendant is responsible for providing residents and guests with friendly and outstanding customer service through daily interactions; serves as the primary contact for residents and guests for any issues that may arise in the residence building.
Responsibilities- Provides information to residents and guests by responding inquiries regarding the building, apartment repairs and other services that may be required.
- Greets residents and visitors as they enter and exit the building.
- Assists residents and visitors entering and exiting the building, as necessary.
- Answers the telephone, responds to inquiries and requests from residents and guests.
- Registers guests and obtains information and signatures as guests check-in to the building.
- Conveys information to residents and guests by receiving and transmitting messages, mail, facsimiles, packages, dry cleaning and other.
- Maintains records of front desk while providing all residents and guests with outstanding customer service.
- Assists with the enforcement of non-smoking regulations.
- Maintains appropriate decorum and courteous manner at all times.
- Performs other duties as assigned.
- High School Diploma or equivalency
- 6 months relevant experience
- Demonstrated customer service skills
- Excellent organizational and verbal communication skills
- Ability to multi-task, operate basic office equipment and maintain records
- Proven ability to work well with others
- Ability to maintain a high level of enthusiasm
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with a comprehensive benefits and wellness package, including a generous time-off program and resources to support career development, family needs, and retirement planning. The benefits and wellness package is designed to enhance overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. Online applications are required.
Salary information:
The salary range for the role is $61,933.66 - $61,933.66 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. This range does not include bonuses, incentives, differential pay, or other forms of compensation or benefits.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).