Receptionist, Customer Service​/HelpDesk

Shift: Monday–Friday, 8:00 AM–5:00 PM

Pay Rate: $21.20/hour

Forrest Solutions is seeking polished, hospitality-driven Corporate Receptionists to serve as the first point of contact in executive office environments. This is a high-touch, client-facing role designed for professionals who take pride in delivering exceptional service and understand the importance of presence, presentation, and discretion.

This position goes beyond traditional front-desk duties. The ideal candidate brings a concierge-style approach
—warm, attentive, and confident—while maintaining professionalism in a fast-paced, security-conscious corporate setting.

• Greet all visitors with warmth, professionalism, and confidence
• Create a positive first impression through clear communication, eye contact, and engagement
• Manage guest arrivals, including visitor check-ins and coat handling
• Escort visitors to conference rooms and notify internal contacts promptly
• Maintain awareness of daily schedules, meetings, and visitor traffic
• Collaborate closely with security teams to ensure access protocols are followed
• Handle high-traffic periods calmly, especially during executive meetings
• Keep the reception area orderly and polished, aligned with brand standards
• Represent Forrest Solutions’ brand consistently, discreetly, and professionally

• Hospitality-first mindset and genuine enjoyment engaging with people
• Polished, professional, and confident in highly visible settings
• Comfortable conversing with senior executives and guests
• Observant, proactive, and anticipates needs without prompting
• Maintains composure in fast-paced, high-volume environments
• Exercises sound judgment and discretion

• 1–2+ years of experience in a high-end, professional environment preferred
• Experience must include direct, in-person guest interaction
• Administrative or hospitality experience may be considered if paired with a highly polished presence

• Demonstrates a polished appearance and professional grooming
• Confident posture and strong interpersonal presence
• Comfortable wearing branded or high-end uniforms aligned with corporate standards

• Dependable and punctual with strong attendance
• Comfortable working within structured expectations and protocols
• Operates independently while maintaining alignment with team standards
• Executive office floors with high visitor volume

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Internal candidates only:
The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.