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Customer Success Advocate — SaaS
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-16
Listing for:
City Hive Inc.
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: New York
A rapidly growing SaaS company in New York is seeking a Customer Support Associate. In this role, you will engage with customers via email, chat, and phone to resolve software-related inquiries while fostering a positive user experience. Ideal candidates have over 2 years of support experience and excel in a fast-paced, collaborative environment. You'll contribute to product enhancements by identifying user issues and suggesting improvements.
Competitive salary, performance bonuses, and benefits are offered.
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