More jobs:
Customer Service PM — Fintech, AI‑Driven Ops; Hybrid
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-15
Listing for:
Uphold
Full Time
position Listed on 2026-02-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: New York
A leading fintech platform in New York is seeking a junior-level Customer Service Product Manager to enhance the customer service experience. You will manage interactions across various support channels, focusing on automation and collaboration with cross-functional teams. Ideal candidates have 2-4 years of experience in product management, a strong understanding of customer service operations, and excellent communication skills. The position offers a hybrid work arrangement, emphasizing flexibility and team connectivity.
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