Gym Front Desk Supervisor: Lead Member Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-18
Listing for:
Newyorksportsclubs
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Event Manager / Planner, HelpDesk/Support
Job Description & How to Apply Below
A leading fitness brand located in New York is seeking a full-time service supervisor responsible for enhancing customer experience and leading the Service & Sales Representatives team. Ideal candidates should possess 2-3 years of customer service experience and 1 year in a supervisory role. Key responsibilities include onboarding new employees, ensuring service excellence, and resolving member complaints. This position requires strong communication, leadership skills, and the ability to work in a fast-paced environment.
Weekend shifts are expected.
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