Customer Service Representative
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-18
Listing for:
Highmark Health
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Employer Industry: Healthcare Services
Why consider this job opportunity:- Salary up to $27.42
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Engaging work that allows for the development of communication and problem‑solving skills
- Engage with customers confidently to resolve inquiries and concerns through various communication methods
- Strive to handle customer issues in a single interaction, ensuring a seamless experience
- Utilize product knowledge to respond effectively to customer inquiries
- Maintain high standards for internal adherence, efficiency, and timely inquiry responses
- Resolve standard and non‑routine customer inquiries while adhering to company policies
- Must have a High School Diploma or GED
- 1‑3 years of experience in a customer service or call center environment
- Strong listening and communication skills
- Ability to multi‑task efficiently while providing excellent customer service
- Capability to de‑escalate challenging customer situations effectively
- Previous experience in a healthcare‑related customer service role
#Healthcare Services #Customer Service #Career Opportunity #Competitive Pay #Growth Opportunities
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