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Customer Service Representative

Job in New York, New York County, New York, 10261, USA
Listing for: Highmark Health
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: New York

Employer Industry: Healthcare Services

Why consider this job opportunity:
  • Salary up to $27.42
  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Chance to make a positive impact on customer satisfaction
  • Engaging work that allows for the development of communication and problem‑solving skills
What to Expect (Job Responsibilities):
  • Engage with customers confidently to resolve inquiries and concerns through various communication methods
  • Strive to handle customer issues in a single interaction, ensuring a seamless experience
  • Utilize product knowledge to respond effectively to customer inquiries
  • Maintain high standards for internal adherence, efficiency, and timely inquiry responses
  • Resolve standard and non‑routine customer inquiries while adhering to company policies
What is Required (Qualifications):
  • Must have a High School Diploma or GED
  • 1‑3 years of experience in a customer service or call center environment
  • Strong listening and communication skills
  • Ability to multi‑task efficiently while providing excellent customer service
  • Capability to de‑escalate challenging customer situations effectively
How to Stand Out (Preferred Qualifications):
  • Previous experience in a healthcare‑related customer service role

#Healthcare Services #Customer Service #Career Opportunity #Competitive Pay #Growth Opportunities

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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