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Head of Customer Success: Scale & Retention; Hybrid

Job in New York, New York County, New York, 10261, USA
Listing for: Abacum
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
  • Management
    Account Manager
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Success: Scale Growth & Retention (Hybrid)
Location: New York

A leading Business Planning solution provider is looking for a Head of Customer Success in New York. This role involves leading a team, driving customer outcomes including retention and product adoption, and collaborating with sales and product teams. The ideal applicant will have over 7 years of B2B SaaS experience, with proven ability to lead teams and manage customer success metrics.

Competitive compensation package is offered with a hybrid working model.
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