Director of AI-Driven Customer Success
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-23
Listing for:
Firsthand
Full Time
position Listed on 2026-02-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
A leading AI-driven company based in New York is seeking a Director of Customer Success to establish and lead its customer success function. The role involves managing crucial relationships with agencies and brands, ensuring delivery excellence, and shaping how the company provides customer value. Candidates should have over 10 years in B2B customer success or account management, with a strong background in digital marketing.
This position offers a chance to influence product direction and strategy in a fast-growing environment.
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