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Senior Customer Success Leader Upsell
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-23
Listing for:
Purple Dot
Full Time
position Listed on 2026-02-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Location: New York
A leading technology company based in New York City is seeking a Head of Customer Success to lead and grow a team focused on driving customer engagement and retention. In this role, you will enhance customer success strategies, manage a talented team, and directly interact with the board to ensure customer satisfaction. Ideal candidates will have substantial experience in SaaS or Fintech and a demonstrated ability to lead as a player-coach while ensuring continuous improvement in the company’s offerings.
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Position Requirements
10+ Years
work experience
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