Guest Service Agent - Waldorf Astoria
Job in
New York, New York County, New York, 10001, USA
Listed on 2026-02-25
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Location: New York
Hilton Hotels - Up to $41.31/hour - - Responsibilities:
Warmly greet and register guests and complete registration processes;
Anticipate guest needs and provide personalized assistance during check-out, including processing payments;
Answer guest inquiries and promote hotel services;
Upsell exclusive hotel services and amenities to drive revenue;
Handle guest complaints with tact and resolve issues to leave guests satisfied
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