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Member Success & Retention Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
Listing for:
MetroPlus
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Location: New York
A health services organization is seeking a Customer Success Specialist I in New York, NY. This position involves supporting members throughout their health journey, ensuring optimal experiences and high retention rates. The ideal candidate will possess strong problem-solving and communication skills, along with experience in customer engagement. Responsibilities include overseeing member retention processes, assisting with enrollment, and providing excellent customer service to all stakeholders.
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