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Head of Customer Success - Infrastructure Platforms
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
Listing for:
J.P. Morgan
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A leading financial services firm in New York seeks a Customer Success Director to spearhead strategies enhancing customer experiences. You will oversee customer onboarding, drive success metrics, and collaborate across teams to ensure product adoption and retention for key clients. Candidates should have over 8 years of experience in customer success within technology sectors, demonstrating effective leadership and a strong ability to impact customer satisfaction.
This role offers a competitive salary, comprehensive benefits, and an inclusive work environment.
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