Strategic Customer Success Director — Enterprise Accounts
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-28
Listing for:
DoubleVerify
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading software platform for digital media measurement seeks a Customer Success Director in New York. In this role, you will be the strategic partner for enterprise customers, ensuring they derive maximum value from the platform and driving revenue retention. Responsibilities include developing customer success plans, fostering adoption of features, overseeing complex account management, and collaborating cross-functionally. Ideal candidates have 6+ years of experience in customer success and strong data literacy.
The role offers a competitive salary range of $86,000 - $163,000, plus bonuses and equity.
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