Accounts Receivable Specialist

Role Overview

is looking for an Accounts Receivable Specialist to join our Finance team and play a critical role in maintaining healthy cash flow and strong customer relationships. This role owns the full AR lifecycle—from billing and cash application to collections and dispute resolution—while partnering cross-functionally to drive accuracy, efficiency, and continuous process improvement. This is a hands‑on role for someone who is detail‑oriented, proactive, and comfortable balancing transactional work with customer‑facing communication.

• Generate and distribute customer invoices, statements, and dunning letters
• Post cash receipts and credit card payments accurately and timely
• Apply payments, process adjustments, and resolve misapplied payments

• Monitor AR aging reports and proactively follow up on past‑due balances
• Conduct collection outreach via phone and email with internal and external customers
• Escalate issues appropriately while maintaining strong customer relationships

• Respond to billing inquiries and investigate discrepancies
• Partner with internal teams to resolve customer disputes efficiently
• Ensure a high level of service while protecting company financial interests

• Assist with AR reporting and month‑end close activities
• Analyze trends, identify root causes of issues, and recommend process improvements
• Support ongoing optimization of AR workflows and systems

• Work closely with Sales, Customer Service, and Finance teams to resolve account issues
• Communicate clearly and professionally with stakeholders at all levels

• Payments are posted accurately and on time
• Past‑due balances are actively managed and reduced
• Customer issues are resolved efficiently with minimal escalation
• Processes continuously improve through proactive problem‑solving
• Internal stakeholders trust AR as a reliable, solutions‑oriented partner

At , you’ll be part of a collaborative, fast‑paced environment where your work directly impacts business performance. We value accountability, clear communication, and continuous improvement—and we empower our teams to make meaningful contributions every day.