Junior Customer Service Representative
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-01
Listing for:
Magnifyde Inc
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Paid time off
We’re looking for a motivated Junior Customer Service Representative to join our team. This is an entry‑level position, perfect for someone starting their career or looking to gain hands‑on experience in customer support. You’ll receive training and support while learning how to deliver great service and solve customer issues.
What You’ll Do- Assist customers with basic questions via phone, email, or chat
- Provide accurate information about products and services
- Escalate more complex issues to senior team members
- Record customer interactions in our system
- Follow customer service guidelines and company procedures
- Learn and develop customer service and communication skills
- High school diploma or equivalent
- Little to no previous experience required
- Strong communication and listening skills
- Positive attitude and willingness to learn
- Basic computer skills
- Reliable and punctual
- Paid training and ongoing support
- Opportunities for career growth
- Supportive team environment
Competitive entry‑level pay
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