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Onboarding & Success Architect — NYC Startup
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-07
Listing for:
SuiteOp
Full Time
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
A hospitality technology startup is looking for its second Customer Success Manager to lead onboarding processes for new clients in New York City. The role involves guiding customers through the product launch and ensuring they understand how to leverage the platform effectively. Ideal candidates will have 1 to 3 years of experience in customer success or SaaS onboarding, with a focus on communication and organizational skills.
This is an exciting opportunity to shape the customer experience in a fast-paced environment.
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