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Front Desk Concierge

Job in New York, New York County, New York, 10261, USA
Listing for: Brown Harris Stevens
Full Time position
Listed on 2026-03-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23057 - 27126 USD Yearly USD 23057.00 27126.00 YEAR
Job Description & How to Apply Below
Location: New York

We seek a friendly and customer service oriented candidate to work at a luxury residential condominium in Manhattan, NYC. Candidate should have at least 5-7 years of exceptional hospitality skills working in the field of residential properties.

Responsibilities

Responsible for meeting, greeting and directing residents and guests. Exceptional customer service. Track packages and dry cleaning items. Answer calls professionally and assist callers with directions or instructions for the building. Maintain a clean work space. Receive and process incoming and outgoing laundry, shipments and/or mail/packages. Monitor lobby traffic and alert residents to arriving guests and deliveries. Keep the communal areas tidy and provide a security presence on-site.

Maintain logbooks for visitors and contractors. Observe monitors for suspicious activities. Keep track of keys when needed. Assist management with requests for residents. Must look professional and display a positive attitude.

Requirements
  • Day shift concierge.
  • Non-union.
  • Building Link experience is strongly preferred.
  • Must have pertinent experience.
  • Building is new construction.

Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests. Understands customer service. Prior experience working in a customer service industry. Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable. Eager to learn and take on responsibilities.

Compensation: $23.057 - 27.126 per hour.

Benefits: Brown Harris Stevens Residential Management is an equal opportunity employer.

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