Guest Service Sales Specialist

Be the First Smile They See – and the Lasting Impression They Remember Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our New Hartford team. In this dynamic, fast pace, full-time role, you’ll be the heartbeat of the guest experience—setting the tone from the moment someone walks through the door. More than a receptionist, you’re a relationship builder, confidence booster, and trusted guide throughout the guest journey.

Job Type: Full-Time. Hourly Rate:
Starting at $18+/hour (based on experience) plus eligibility for monthly incentive pay.

• A supportive, people-first culture focused on delivering confidence through personalized care
• Ongoing training and professional development
• A modern, uplifting studio environment with a tight-knit, collaborative team
• Employee discounts on services and retail products
• Opportunities for growth and leadership across our expanding studio network

• Welcome every guest with warmth, energy, and professionalism
• Create memorable experiences that foster loyalty and referrals
• Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
• Support guests through product education, service recommendations, rebooking, and financing options
• Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
• Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
• Meet and exceed sales goals for services, memberships, and retail
• Maintain a clean, organized, and guest-ready studio environment

• At least 2 years of sales experience in a fast-paced, guest-focused environment
• Friendly, outgoing personality with excellent communication and interpersonal skills
• Tech-savvy and comfortable with phones, booking systems, and POS software
• Organized, detail-oriented, and adaptable under pressure
• High school diploma or equivalent required

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.