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Customer Success Specialist — Problem Solver in FinTech
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-03
Listing for:
Pontera
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Pontera is looking for a Customer Success Representative to join our NYC-based team in New York. This role involves providing software support, troubleshooting technical issues, and ensuring a positive customer experience. Candidates should possess strong problem-solving skills and excellent communication abilities.
The position offers a base salary of $60,000 with an OTE of $77,649, along with benefits including comprehensive healthcare, 401(k), equity participation, and flexible hybrid work arrangements.
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