Conference Center Coordinator

American Management Association (AMA), a leader in professional talent development, is looking for a Conference Center Coordinator to coordinate facilities operational services which include guest services, technical services, technical support services, food & beverage service, freight / mail services, cleaning and maintenance services to provide a professional learning atmosphere for all guests

• Support front-desk team coverage at the conference center
• Welcome guests (seminar participants, instructors, event hosts and guests, etc.) in an attentive, friendly, courteous and service-oriented manner
• Responsible for seminar attendance administration and stocking of meeting materials
• Set up and break down conference/training rooms, and refresh rooms as needed, which may require moving furniture (tables, chairs, etc.), equipment and supplies
• Support Center team with distribution and collection of supplies and meeting/training materials (flip charts, markers, paper and pens, etc.)
• Provide ad-hoc troubleshooting and assistance with technology and AV support needs
• Maintain clean, organized and well-stocked inventory for client beverage stations
• Set up, replenish, maintain, and breakdown catering buffets
• Other related tasks

• High school diploma/GED required; additional education preferred
• 2+ years' experience in customer service or hospitality preferred
• Experience in supporting AV and IT equipment and computer software systems preferred
• Proficiency in Microsoft Office required and Apple iWorks suite preferred
• Flexible, long, and weekend hours are required, on occasion
• Proficient in multitasking
• Portray a polished, professional image according to AMA's dress code standards

An EOE/AA Employer, M/F/Individuals with Disabilities/Veterans- an ADA compliance organization