Customer Service Representative; Office and Administrative Support
Job in
New York, New York County, New York, 10004, USA
Listed on 2026-06-08
Listing for:
BCforward
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: New York
We are looking for a full-time Live Chat Support Specialist to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment.
• Qualifications The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment 1-3 years of experience in customer service or a related field
• Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong problem-solving skills Proficiency in Microsoft Office Suite Knowledge of live chat software Responsibilities Provide live chat support to customers via our website
• Answer questions about products and services
• Resolve customer issues and complaints Track and manage customer interactions
• Provide feedback to the team on customer feedback
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