Attendee Registration Manager, Event

At BCD Meetings & Events (BCD M&E), we create connections that inspire, motivate and change behavior for our customers. As a leading meetings and events agency, we cultivate a culture of people, passion and purpose to drive business forward.

We are looking for a confident, client‑facing self‑starter who will own the online registration and attendee management process for our events and meetings. In this role you will be the wizard behind the scenes, ensuring attendees are managed accurately and efficiently and our events run effortlessly.

• Leading the online registration process for assigned events ensuring data integrity and reporting using event technology databases and Excel.
• Managing attendee registration with precision and flair.
• Handling registrant inquiries via email and phone, ensuring customer service excellence.
• Participating as a proactive and collaborative member of the assigned event logistics planning team, providing solutions for our customers and event attendees.
• Navigating complex event logistics such as accommodations, travel and registration with ease.

• 1–3 years of experience in event registration using the Cvent platform.
• Hands‑on experience in managing room blocks and travel partnering with vendors.
• Hospitality industry experience or knowledge.
• A knack for organization and attention to detail.
• Experience with Cvent is a must; attendee hub or other event management platforms is a plus.

• This is an office‑based position in New York, NY for at least 4 days a week (M–Th).
• Occasional travel is required.

Flexible working environment – we support you to work where and when you need to, depending on how you work best.

Room to grow – learning and development opportunities are built into every role, giving you ownership over the direction and speed of your career.