Elevator Operator
Listed on 2026-06-14
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Who Are We Hiring?
The Elevator Operator is responsible for greeting and welcoming guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.
What Will You Do?Greet and welcome guests to Madison Square Garden while maintaining the integrity of all levels serviced by the assigned elevator.
Assist high-profile guests and patrons when entering and exiting the elevator.
Assist guests and patrons with disabilities.
Prioritize guest pickups with/without direction from supervisor.
Informatively answer guests' questions concerning Madison Square Garden amenities and operations.
Monitor radio communication and rapidly respond to any emergencies.
Ensure only staff or guests with proper credentials gain access to restricted levels.
Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
What Do You Need to Succeed?Articulate with excellent hospitality, interpersonal, and communication skills.
Ability to work professionally as a team player in a high-volume, fast-paced environment.
Ability to solve problems, demonstrate conflict resolution skills, and handle customer situations in a highly sensitive, heightened, and urgent environment.
Prior arena/theatre and elevator operating experience preferred.
Must be a member or join 32BJ SEIU.
Must be able to pass and maintain certification in T.E.A.M. alcohol management.
This position is part-time and is scheduled based on events.
Special RequirementsMust be able to stand for long periods of time.
Must be comfortable working in a confined space for an extended duration of time.
Must be available to work a flexible schedule including early mornings, evenings, holidays, and weekends.
Hourly Pay Range$26.64 — $26.64 USD
EEOWe value diversity and welcome employees of all backgrounds. Our Company is an Equal Opportunity Employer and provides equal employment opportunities without regard to race, color, religion, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, veteran status, or any other characteristic protected by law. We also strictly prohibit discrimination and harassment on these bases.
At this time, Federal law requires that we maintain a record a record of each employee's sex and race or ethnicity, and that we invite employees to voluntarily self-identify. The company is limited to the categories listed below, and the definitions for each category have been established by the federal government.
Submission of this information voluntary and refusal to provide it will note subject you to any adverse treatment. The information will be kept confidential and only be used in accordance with the provisions of applicable federal laws, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.
If you choose not to self-identify your race/ethnicity or gender at this time, the Federal Government requires that we determine the information by visual survey and/or other available information.
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