More jobs:
Lead, Voice of Customer Programs & Insights
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-17
Listing for:
brobstongroup.com - Jobboard
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
- Jobboard is seeking a Manager for Voice Of Customer Programs to enhance customer experience through actionable insights. This role involves deploying customer feedback initiatives and working closely with merchandising, marketing, and operations.
The ideal candidate will have at least 4 years of relevant experience, strong analytical skills, and a focus on continuous improvement of voice of customer capabilities. This position is based in New York City.
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