Strategic Customer Success Manager - SaaS & Industrial Ops
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
Copia Automation
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Copia Automation is seeking a Customer Success professional in New York City. This role focuses on managing customer relationships, guiding adoption of services, and collaborating with various teams to enhance customer experience. Ideal candidates will have 3–6 years in customer-facing roles within a SaaS environment and possess strong communication and organizational skills. Compensation is between $120,000 and $140,000 annually, with additional benefits such as unlimited PTO and employer-subsidized healthcare.
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