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Mid-Market CSM, Onsite NYC – Equity & Growth
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
Listing for:
Magnitude Consulting
Full Time
position Listed on 2026-06-18
Job specializations:
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Customer Service/HelpDesk
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IT/Tech
SaaS Sales
Job Description & How to Apply Below
A high-growth AI SaaS company is seeking a Customer Success Manager for their NYC office. This mid-market role focuses on owning relationships throughout the customer lifecycle, ensuring successful product adoption and renewals. Candidates should have 3–6 years of experience in Customer Success within a B2B SaaS environment, strong communication skills, and a detail-oriented mindset. The position offers a base salary range of $80,000 to $120,000 along with equity participation.
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