SENIOR Receptionist at Compass Group , NY

Senior Receptionist

Compass Group – New York, NY.

Salary: $25/hr

• Speak freely and warmly, engaging high-profile VIP clientele and guests while efficiently checking them in at the Reception Desk and escorting them to their destination.
• Develop and maintain an understanding of the client culture and key areas of activity, serving as an extension of the client to create transparency.
• Manage all activity in the internal visitor greeting process and stay knowledgeable about daily meetings and up-to-date changes.
• Act as the first point of contact for all activities and emergencies, remaining alert at all times.
• Serve as point person for challenges within the conference center, resolving them or following escalation procedures as required.
• Conduct overall room appearance inspections and work with Building Operations to maintain facilities.
• Handle meeting room bookings using the reservation system, strategically assigning meeting space to maximize utilization.
• Answer global switchboard calls, direct calls, and manage message receipt and delivery processes.
• Oversee on-floor conference room activities, monitoring meeting start/end times, attendee status, food and beverage orders, and advising staff of changes.
• Communicate requests to internal support departments such as building maintenance, information technology, audio visual technology, and mail room (package pickups and deliveries).
• Understand the firm’s emergency procedures and be prepared to carry out designated tasks in the event of a fire or other emergency.

• Passion for delivering Platinum Service and Service Excellence Standard in hospitality.
• Consistently professional approach with self-respect, integrity, and respect for others.
• Ownership and responsibility across job domains.
• Ability to work under pressure, prioritize tasks, and juggle multiple jobs while interacting with visitors.
• Excellent listening and oral communication skills.
• Basic computer skills and knowledge of office technology/equipment.
• Self-confidence, willingness to learn, and comfort with change coordination.
• Openness to feedback and collaborative action.
• Advocate for innovation, seeking improved quality and services for guests.
• Decision-making ability, behavioral guidance, and appropriate issue escalation.
• Excellent written communication skills.
• Punctual, dependable, and dedicated to operational excellence with attention to detail.
• Discretion, ethics, and commitment to confidentiality.
• Associate degree or equivalent professional VIP client-facing experience.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug‑free workplace.