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Customer Service Team Lead: Drive & Impact

Job in New York, New York County, New York, 10261, USA
Listing for: Citi
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Team Lead: Drive Performance & Impact
Location: New York

Citi is seeking a Service Team Lead to supervise a Customer Service team in New York. You'll be responsible for allocating tasks, managing workflow, and ensuring quality service to clients. The ideal candidate has over 2 years of experience in a customer service role and a Bachelor's degree.

This role demands strong leadership, effective communication, and project management skills to adapt to challenges. Join a company committed to equal opportunity and compliance with laws.

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